Cancellation Policy :
1. Incase you change your mind and wish to cancel your order, please do so before the order is shipped. Once dispatched, the shipping charges are not refundable.
2. You may request for your order cancellation by emailing us at email@example.com or Whatsapp at 9611989613
Return Policy for Supplies/Products:
Request for a return within 6 days of receiving the product under the below circumstances. You may email us to return or exchange at firstname.lastname@example.org.
1. You may request for return/exchange if the wrong product is received or defective or damaged product has been delivered to you.
2. The return should be made in the same condition as received - that is in their original packaging with all the paperwork to ensure you get a full refund.
3. Shipping cost will not be refunded unless the product is either incorrect, damaged or defective.
4. If the return of a product is not due to any defect, damage or incorrect product, then you would need to bear the return shipping charges.
5. If a wrong product is sent by us, we will arrange for pickup of the wrong shipment and ship the correct product to you.
Return/Exchange for Ready Garments:
1. If you have to cancel an order, please do so before your order is shipped so that you get a full refund. You may email us at email@example.com.
2. If there is any damage or defect in the garment, please inform us immediately through whatsapp or email. Please mention your order id and also send a photo of the defect/damage. We will arrange for an exchange or refund.
3. If you wish to return the product for any other reason, you may raise a return request within 6 days of receiving the product, by whatsapp or email.
a] Please note that the garment should be unused and returned in the original packaging with the tags intact. Items without original tags will not be accepted.
b] Return/exchange request raised beyond 6 days of receiving the product will not be accepted.
5. Once we receive the product, a quality check would be done by our team and if satisfactory, a refund would be processed.
6. The amount would be refunded to your original mode of payment or a credit note can be given.