Buyers can return the goods if the wrong product, defective or damaged product has been delivered to him/her.
The return should be made in the same condition as the User received the product in - that is in their original packaging with all the paperwork to ensure he/she gets a full refund.
No shipping cost shall be refunded to the User unless the product is either incorrect, damaged or defective.
If the return of a product is not due to any defect, damage or incorrect product, then the user would need to bear the return shipping charges.